Homelessness is a complex issue that no single service can solve alone

Lubbock’s Coordinated Care is a collaborative effort among providers committed to a community-wide coordination of housing and essential services through one shared community database.

Through a standardized intake and assessment process, called Coordinated Entry, people experiencing homelessness are connected to the right resources at the right time, based on their individual needs. This unified approach ensures access is fair, efficient, and dignified, helping those in crisis find stability more quickly through coordinated care and shared responsibility.

When We Don’t Work Together, People Fall Through the Cracks.

One Community.
One Process.
One Purpose.

Agencies Participating in Coordination

Housing Providers:

Family Promise of Lubbock
Grace Campus
Lubbock Housing Authority
Open Door
Salvation Army
The Hive

Supportive Service & Other Agencies:

City of Lubbock
Kingdom Co-Op
Lubbock Impact
Love the Hub
Lubbock County Detention Center
Lubbock Police Department
Lubbock Public Health
Oceans Behavioral Hospital
Serve Lubbock
UMC Social Services Department

CE serves as the front door to Lubbock’s homeless response system. Rather than navigating multiple agencies and services independently, individuals can access housing support and services through one centralized, person-centered process.

Benefits of CE:

For People Seeking Services:

Simplified Access: One assessment connects individuals to multiple housing and service options.
Equity & Fairness: Prioritization is based on need, ensuring the most vulnerable are served first.
Reduced Stress: Fewer barriers, repeated forms, and unnecessary delays.

For Agencies:

Improved Coordination: Agencies work together rather than in silos, reducing duplication and gaps in care.
Better Outcomes: Shared data and consistent processes lead to more targeted and effective service delivery.
Resource Optimization: CE helps ensure that limited resources are directed where they’re needed most.

For the Community:

Efficient Use of Funding: Community resources are used strategically to maximize impact.
Data-Driven Planning: CE provides actionable insights to inform policy and funding decisions.
Stronger Partnerships: Collaboration builds a more responsive and resilient homeless response system.