If you or someone you know is experiencing homelessness in Lubbock, help is available.

Lubbock’s Coordinated Care and Homeless Response System connects people to housing, shelter, and support services through one shared process. Whether you’re looking for a safe place to stay, help staying housed, or long-term housing solutions, we’re here to guide you every step of the way.

Start by visiting a Coordinated Care site near you - trained staff will listen to your needs and help connect you to the right services.

You are not alone. We’re here to help you find stability, support, and a path forward.

Asking for help and finding available services- shouldn't be this difficult.

For Individuals Facing or Experiencing Homelessness

How Coordinated Care Helps You:

One Door, Many Services: Access multiple resources—housing, healthcare, food assistance, and more—through a unified system.
Personalized Support: Coordinated care helps you navigate services based on your unique needs, goals, and history.
Less Repeating Your Story: Shared records between providers mean you don’t have to explain your situation over and over.
Faster Help: Coordinated providers respond more quickly, helping you move from crisis to stability sooner.

How to Get Help
Through Lubbock's Coordinated Care:

The listed providers are designated coordinated care sites.
They use a shared community database to better understand and support your needs.
Staff are trained to help with prevention and diversion, aiming to keep you housed or find safe alternatives.
Some providers can do a formal housing assessment if you're experiencing homelessness.
This assessment may place you on the community’s housing priority list, which helps match people to appropriate housing.

Click on the agency below to learn more:

Housing Providers: Housing Assessments

Supportive Service Agencies:

Kingdom Co-Op, Basic Needs
Lubbock Impact, Medical & Support Services
Hope for the Hub, Utilities & Career Launch
Reclaimed 43 - Young Adult/Aging Out Mentorship
Redemption Way - Domestic Violence Victim Housing & Support
TheHive -Sober Living Housing
Catholic Charities - Basic Needs, Rent, Utilities, Glasses, etc.
Still Horizon Housing - Temporary Housing
Lubbock Public Health - SUSAN - Substance Use Service Assistance

Having Trouble Getting Help? We Want to Hear from You.

If you are facing or experiencing homelessness and have had difficulty navigating services, connecting with providers, or if you feel overlooked, forgotten, or unsupported, please let us know.Your voice matters. Completing a confidential complaint/concern form helps us identify gaps in the system and work to ensure everyone receives the care and dignity they deserve.

Click below to complete the complaint/concern form.

Send a Complaint/Concern